Your Gateway to a Global Career in Open-Source Technology
Are you passionate about Linux and open-source development? Canonical, the maker of Ubuntu, is opening doors to aspiring tech professionals with its latest recruitment for Software Support Engineer roles in 2025. Whether you’re a fresh graduate or have up to 2 years of experience, this opportunity offers a launchpad into the global tech landscape — all with a remote-first work model and a salary of up to ₹15 LPA.
Job Overview
- Company: Canonical
- Role: Software Support Engineer
- Location: Remote (Asia Pacific) or Hyderabad (Office)
- Experience Required: 0 – 2 years
- Salary Offered: Up to ₹15 LPA
- Eligible Batches: 2020 – 2024
- Qualification: Any Graduate (STEM/CS/IT preferred)
- Type: Full-Time
About Canonical
Canonical is the powerhouse behind Ubuntu, the most popular Linux distribution used across cloud infrastructure, AI, IoT, and more. With over 1200 employees across 75+ countries, Canonical fosters a truly global and remote-first culture, supporting leading enterprises and cloud providers in deploying open-source solutions at scale.
Role & Responsibilities
As a Software Support Engineer, you will:
- Provide technical support to enterprise clients using Ubuntu, OpenStack, Kubernetes, Ceph, etc.
- Troubleshoot across OS, networking, containers, storage, and virtualization layers.
- Work closely with upstream developers and contribute bug fixes.
- Collaborate with internal teams across engineering and product.
- Attend global team meetups and contribute to process documentation.
This role isn’t just about fixing issues — it's about shaping the future of open-source ecosystems.
Required Skills
- Solid academic background (preferably in CS/IT/STEM)
- Hands-on experience with Linux (especially Ubuntu)
- Proficiency in at least one language: Python, Go, C, or C++
- Understanding of distributed systems and open-source principles
- Strong problem-solving and communication skills
- Willingness to travel globally (up to 10% annually)
Nice-to-Have Skills
- Knowledge of Kubernetes, Docker, LXC, Ceph, or OpenStack
- Familiarity with Git, package management, cloud platforms
- Contributions to open-source projects
- Prior internship or Linux support experience
Application Process
- Visit Canonical’s official careers page.
- Search for the “Software Support Engineer” position.
- Fill out the online application and attach your resume.
- Highlight your technical skills and experience.
Applications are reviewed on a rolling basis — apply early!
Interview Process
The entire process is virtual and generally takes 2–3 weeks:
- Resume Screening
- Initial HR Call – Career goals and background
- Technical Interview – Linux, debugging, and code logic
- Team Fit Round – Cultural and communication evaluation
- Offer Letter – Sent to selected candidates
Perks & Benefits
- Up to ₹15 LPA salary
- Annual performance bonuses
- $2,000/year personal development fund
- Remote-first work model
- Paid leaves and holidays
- Maternity/paternity benefits
- International travel for team meetups
- Employee wellness and support programs
- Global rewards and recognition
Final Thoughts
If you're looking to begin or boost your career in open-source technologies, Canonical’s Software Support Engineer role is a perfect fit. With a robust remote culture, international exposure, and a chance to contribute to cutting-edge platforms like Ubuntu, this opportunity is not to be missed.
Apply now and take your first step towards an exciting tech journey with Canonical!