Are you a fresher eager to break into the IT or customer support industry? Tech Mahindra has opened its doors to enthusiastic candidates across India through its mass hiring campaign. Whether you’re a recent graduate or have up to 5 years of experience, this is a golden opportunity to kickstart your career!
Job Overview
- Role: Customer Support Associate (Chat, Voice, Email)
- Process Types:
- International Voice
- Domestic Voice
- Email & Chat
- Semi-Voice / Blended Process
- Experience: 0–5 years
- Locations: Bangalore, Pune, Kolkata, Navi Mumbai, Visakhapatnam
- Work Mode: Work from Office
- Shifts: Rotational / Day
Salary Package
- Freshers: ₹2.25 LPA to ₹3.5 LPA
- Experienced (1–5 years): Up to ₹5 LPA
- Email/Chat Roles: ₹50,000 to ₹3 LPA
- Additional Benefits:
- Performance incentives
- Night shift allowance
- Health insurance & PF
- Referral and festive bonuses
Eligibility Criteria
- Qualification: Any graduate (BA, BCom, BSc, BBA, BTech, etc.)
- Skills:
- Strong English communication
- Good typing speed
- Problem-solving mindset
- Willingness to work rotational shifts
- Basic computer proficiency
Prior BPO experience is a plus, but freshers are welcome!
Application Process
Option 1: Online Application
- Visit the Tech Mahindra Careers Page or job portals like Naukri.
- Search for roles like “Customer Support Associate.”
- Fill the application and upload your resume.
Option 2: Walk-In Interviews
- Dates: May 2 to May 11, 2025
- Locations: Vizag, Kolkata (Check local listings)
- Bring:
- Updated Resume
- Photo ID
- Passport-size photo
- Educational & experience documents
Selection Process
- HR Screening – Basic communication check
- Aptitude/Typing Test – For chat/email roles
- Operations Round – Scenario-based questions
- HR Discussion – Salary & shift preferences
Pro Tip: Practice answering common customer service queries confidently!
Why Join Tech Mahindra?
- Intensive training for freshers
- Fast-track career growth
- Supportive work environment
- Learning & certification portals
- Job stability with permanent roles post-probation
- Relocation support (for select locations)
Final Words
Tech Mahindra's 2025 mass hiring is a fantastic chance for freshers and experienced candidates alike. With multiple roles, cities, and training support, this could be your gateway into a stable and fulfilling career in customer service.
Apply now:click here