About Concentrix
Concentrix is a global leader in business services, known for delivering exceptional customer engagement and operational excellence. Leveraging a technology-first approach, Concentrix partners with leading organizations worldwide to optimize operations and exceed customer expectations.
As part of its ongoing growth, Concentrix is inviting applications for the role of Analyst – Planning & Scheduling. This is a fantastic opportunity for freshers and young professionals passionate about analytics, workforce management, and operational planning.
Role Overview: Analyst – Planning & Scheduling
The Analyst – Planning & Scheduling will play an integral role within the Workforce Management (WFM) team at Concentrix. The role involves responsibilities such as manpower planning, scheduling, forecasting, and creating detailed reports to ensure smooth business operations.
Key attributes required for this role include strong analytical skills, a foundational understanding of workforce management principles, and the ability to develop dynamic dashboards.
Salary Details
- Salary Range: ₹7 LPA (based on skills, experience, and performance in the selection process)
- Additional Benefits:
- Performance-based bonuses
- Health insurance
- Provident Fund contributions
- Paid leaves and incentives
Educational Qualifications
Eligibility Criteria:
- Qualification: Bachelor’s Degree in any stream (Science, Commerce, Arts, Engineering, etc.)
- Eligible Batches: 2021, 2022, 2023, 2024, and 2025
- Experience: 0–2 years
Key Responsibilities
- Workforce Planning & Scheduling: Manage client projects, transitions ("logos"), and maintain workforce data trackers.
- Data Reporting & Forecasting: Prepare detailed reports and simulations, focusing on operational and financial data.
- Dashboards: Create dynamic, interactive dashboards for business analysis.
- Coordination: Collaborate with Finance, IT, and Operations teams to streamline processes.
Skills Required:
- Proficiency in WFM tools (e.g., IEX)
- Strong decision-making skills
- Ability to work efficiently under pressure
Application Process
The application process is simple and online:
- Visit the Concentrix Careers Page: Search for the "Analyst – Planning & Scheduling" role.
- Submit Your Application: Fill in your details and upload your updated resume.
- Application Review: The HR team will shortlist profiles based on qualifications and skills.
- Assessment Round: Shortlisted candidates will undergo an assessment test.
Interview Process
The interview process includes three main stages:
-
Online Assessment:
- Logical reasoning
- Data interpretation
- English proficiency
- Basics of workforce management
-
Technical Interview:
- In-depth knowledge of workforce management principles
- Forecasting, scheduling, and operational metrics
- Excel proficiency
- Scenario-based questions
-
HR Interview:
- Communication skills
- Workplace adaptability
- Long-term career goals
Preparation Tip: Review workforce management basics, Excel dashboard creation, and client-centric work principles to prepare effectively for the interview.
Benefits of Working at Concentrix
- Competitive Salary with Performance Bonuses
- Health Insurance and Provident Fund
- Paid Time Off and Casual Leaves
- Global Exposure and Dynamic Work Environment
- Learning and Development Programs
- Fast Career Growth Opportunities
- Inclusive and Diverse Culture
- Flexible Work Hours (for certain projects)
Concentrix places a high priority on employee well-being, professional development, and maintaining a healthy work-life balance.
Important Note
- Ensure your resume highlights relevant skills.
- Prepare thoroughly for aptitude and technical rounds.
- Showcase your strong analytical and communication abilities during interviews.
Conclusion
If you’re passionate about analytics, workforce planning, and building a rewarding career with a global leader, Concentrix’s Analyst – Planning & Scheduling role is the perfect fit for you. Don’t miss out on this incredible opportunity to be a part of a dynamic team!
Apply Now: [Click Here]!