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Are you a recent graduate eager to begin your IT career with one of India’s top technology companies? Tata Consultancy Services (TCS) is actively hiring Service Desk Associates as part of its 2025 recruitment drive. This is a golden opportunity for freshers looking to work in a supportive and innovation-driven work environment.
About TCS
TCS (Tata Consultancy Services) is a global IT services, consulting, and business solutions organization that has been consistently ranked among the most valuable IT services brands worldwide. Known for its employee-friendly work culture and focus on continuous learning, TCS provides an ideal launchpad for new professionals.
Job Details
- Company Name: TCS
- Job Role: Service Desk Associate
- Job Location: PAN India (based on business requirement)
- Experience: Freshers
- Qualification Required: Any Graduate
- Age Limit: Minimum 18 Years
- Salary Package: ₹4.2 LPA
- Application Fee: Nil
- Employment Type: Full-Time | Entry Level
Key Benefits
- Zero Application Fee – No charges for applying to this role.
- Attractive Salary – ₹4.2 LPA plus benefits.
- Inclusive Hiring – Open to graduates from all disciplines.
Who Can Apply?
- Graduates from any stream (Arts, Science, Commerce, or Engineering).
- Candidates with strong communication skills and a willingness to work in IT service support roles.
- Basic understanding of computer systems and troubleshooting is an added advantage.
- Minimum age requirement is 18 years.
Selection Process
TCS follows a multi-stage hiring process to onboard top talent:
- Resume Screening – Evaluation of educational qualifications and relevant skills.
- Assessment Test – Questions based on aptitude, basic IT knowledge, and English communication.
- Technical Interview – Focused on service desk scenarios, ticketing tools, and problem-solving.
- HR Interview – Covers work preferences, communication skills, and organizational fit.
Job Role Responsibilities
As a Service Desk Associate, you will:
- Provide first-level IT support to clients through calls, emails, or chat.
- Resolve or escalate technical issues related to software, hardware, and networks.
- Document incidents and follow up until closure.
- Maintain high levels of customer satisfaction by ensuring timely resolutions.
- Work in rotational shifts as part of a 24x7 support team.
How to Apply
- Visit the TCS Careers Portal
- Search for “Service Desk Associate – 2025”
- Register or log in with your credentials
- Complete the application form with accurate details
- Upload your latest resume and submit the form
Why Join TCS?
- Global exposure with leading clients
- Training programs and certifications to enhance your skills
- Long-term career stability and internal growth opportunities
- Work-life balance and employee-friendly policies
- Strong community of professionals and industry mentors
Final Thoughts
If you're a fresher looking to start your career in IT support with a reputed organization, TCS’s Service Desk Associate role is your chance to shine. Apply today and become part of India’s most trusted tech powerhouse.
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