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Are you a fresh graduate ready to start your corporate journey with one of the world’s top professional services firms? Accenture is now hiring freshers for the Customer Service Representative role through a national online hiring challenge! This is a golden opportunity for students from non-technical streams graduating in 2024 or 2025.
Job Overview
- Position: Customer Service Representative (Voice/Chat Support)
- Experience Level: 0–1 Year
- Job Type: Full-Time
- Salary: ₹4–5 LPA (Expected)
- Education: Any Graduate (Preferably Non-Technical Streams)
- Eligible Batches: 2024, 2025 Passouts
- Location: PAN India
About Accenture Operations
Accenture Operations empowers over 200 global brands by delivering exceptional customer experiences using cutting-edge technologies like AI, automation, and analytics. With over 213,000 professionals worldwide, it’s a place where innovation meets execution.
Why This Role is Ideal for Freshers
- Real-world Experience: Interact with global customers and solve real-time problems.
- Career Development: Learn, grow, and evolve in a global corporate culture.
- Innovation: Work alongside tools and technologies shaping the future of customer support.
- Diverse Exposure: Collaborate with international teams in a multicultural setup.
About the Hiring Challenge
Accenture is launching an Online Hiring Challenge to find talented individuals for its Customer Service teams.
Key Dates:
-
Kick-off Event:
Date: 6th June 2025
Time: 4:00 PM – 5:00 PM IST
Get to know Accenture, meet the recruiters, and explore your future career path. -
Online Assessment:
Date: 14th June 2025
Time: 10:00 AM – 11:59 PM IST
Choose your support track – Voice or Chat – and complete the challenge. -
Leaderboard Results:
Date: 18th June 2025
Top performers will be fast-tracked into interviews and further recruitment stages.
Eligibility Criteria
- Final-year or recently graduated students from non-tech streams (2024/2025 batch).
- 0 to 1 year of experience in customer service (voice/chat) preferred.
- Strong English communication skills are essential.
- Empathy, a problem-solving mindset, and willingness to learn are a must.
Roles & Responsibilities
As a Customer Service Representative, you will:
- Resolve customer queries via voice or chat.
- Identify customer needs and provide effective resolutions.
- Coordinate with internal teams to elevate service standards.
- Create memorable customer experiences through empathy and clear communication.
- Use modern support tools and platforms to streamline service delivery.
How to Apply
- Visit the Accenture Hiring Challenge page on Unstop.
- Register for the Kick-off Event scheduled for 6th June 2025.
- Choose your preferred track: Voice or Chat.
- Attend the Online Assessment on 14th June 2025.
- Watch out for leaderboard results on 18th June 2025.
Apply Now
Don’t miss this opportunity to join a global brand and start your career with a bang!